Inland Northwest Veterinary Dentistry & Oral Surgery

Inland Northwest Veterinary Dentistry & Oral Surgery is a veterinary dental and oral surgery clinic in Coeur d'Alene, Idaho, located at 655 E Best Ave. The clinic treats dogs and cats. Public feedback frequently centers on dental injury and advanced dental procedure planning, including discussion of anesthesia and follow-up care.

Services

•Veterinary dentistry for dogs and cats
•Evaluation and treatment of fractured/chipped teeth
•Dental radiographs (x-rays)
•Tooth extractions
•Dental cleaning and polishing
•Periodontal disease care mentioned in reviews (including antibiotic treatment)
•Gingivitis-related gum treatment mentioned in reviews
•Oral mass removal with biopsy submission mentioned in reviews
•Anesthesia for dental/oral procedures, with peri-anesthesia updates described in reviews
•Post-procedure medication adjustments and phone follow-up described in reviews

Pricing

No published pricing information is available for this clinic.

People

Reviews mention Dr. Kern and Dr. Peterman/Dr. Petersen.

Reviews

Google shows a 4.6/5 rating from 28 reviews. Recent written comments describe clear explanations of treatment options, upfront estimates or ranges, and frequent communication before and after procedures, including updates during anesthesia and follow-up calls. Several reviews mention detailed review of x-rays and photos, and a care approach that can include reassessing whether higher-cost options (such as a root canal) are necessary. One recent review reports dissatisfaction with pricing and billing, describing a situation where a quoted procedure was not performed and the final charge exceeded the quote.

Reviews for Inland Northwest Veterinary Dentistry & Oral Surgery

Note: Showing the 5 most recent Google reviews out of 28 we track in total. Recent reviews may not be representative of overall sentiment.

Britta Arendt

2 weeks ago

Spokane Emergency Pet Clinic recommended we make an appointment with them after my dog Comet was attacked by another dog and broke one of his canine teeth. Comet is a 12 year old tiny dog with moderate/severe heart disease, so of course I was incredibly nervous about any sort of procedure under anesthesia. Dr. Kern and her team were communicative, informative, and kind. Every option was explained to me, along with the estimated cost, and the pros and cons. I felt very comfortable letting them take care of my Comet. It took him several days to recover, but the team still communicated with me over the telephone, answering all my questions, and adjusting medications as needed. I truly appreciate all the time they took to make sure Comet recovered swiftly. I strongly recommend Dr. Kern and her team to anyone needing advanced dentistry for their pets.

Tri City Girl

6 months ago

Emily Conradt

1 year ago

Amazing experience! I came here after my vet recommended them for a fractured tooth for my pup. They were so kind and explained all my options and all possible pricing. I got to stay with my boy during the pre-med process and after the procedure while he was waking up, which was so so nice! 110% recommend going here for any pet dental stuff!! I’m really terrible with remembering names but the gals that were helping us were so sweet and patient, and were giving my pup loves the entire time. Thank you guys so much!!

April Denton

1 year ago

I am very disappointed with the services here. They quoted me a price for a serious procedure and then did not perform the procedure, and not only charged me the full quote but charged me more then the quote. I feel cheated and wronged. I will not take my animals here again and will let others know of my experience.

Seyeon Jerred

1 year ago

If I could give more than 5 stars I would! Dr. Peterman is simply the BEST veterinarian my husband and I have ever encountered. I can't rave about our experience or her enough! My husband and I brought in our 100 lb 7 year old mastiff mix (Odin) for a chipped tooth that potentially would need a root canal. Inland NW Veterinary Dentistry & Oral Surgery was extremely transparent. They wrote up a quote with all the prices for the different possible services and/or procedures. They quoted us a range. I'll admit we both were a bit sticker shocked. But, after the whole experience/surgery was over I can honestly say I've never been more happy to give away my money. Instead of a medical assistant or aid calling, Dr. Petermen herself called to update us after Odin's anesthesia had kicked in. First, she shared that Odin was responding well to anesthesia. She was so reassuring and empathetic. I was a complete nervous stressed out dog mom because Odin's never had anesthesia. Next, Dr. Petersen told us what she had found after looking at his x-rays. She told us 3 of Odin's baby teeth would need to be extracted, that 2 of his back molars were displaying peridontitis and would need to have some antibiotic treatment, etc. and she had found a small mass on his lower lip that she wanted to extract and send out for a biopsy. She notified us that she was going to cut back Odin's lower gums due to gingivitis, which we had discussed in our original appointment. Then she recommended we hold off on a root canal and check back in a year or 18 months to make sure the tooth was remaining stable. *Applause* I've never been to a doctor or veterinarian who personally calls to update you and who isn't all about making more money. Since the root canal was going to be the most expensive procedure, we ended saving A LOT of money. While the tooth extraction and other procedures were not part of the original quote, the total price for the extra procedures was very reasonable. Additionally, Dr. Peterson and the staff were upfront about all costs and expenses before proceeding. The big bonus was that due to Dr. Petersen's keen eye she found the small mass on Odin's lower lip that likely is not cancer, but still amazing that she noticed. Odin also got his teeth deep cleaned and polished and they look fantastic. The vet assistant (I wish I could remember her name!) did an amazing job clipping back Odin's toenails. I'm very diligent and consistent about cutting his toenails, but she did an even better job! The whole surgery and cleaning time was super fast (total of about 3 hours). After Odin's surgery, Dr. Petersen came out and shared the x-ray images as well as before and after photos with us. She talked us through the post-procedure care and wrote down recommendations for toothpaste and toothbrushes (I had asked about before Odin went in for surgery). Dr. Petersen and the staff were wonderful--loving and sweet with our pup. They even brought in a blanket for him to lay down on after he got his shot before anesthesia. They were all animal lovers, good with people, transparent, empathetic, and efficient. I'm amazed with the incredible medical care Inland NW Veterinary Dentistry & Oral Surgery is providing for Northern Idaho and our fur babies! HIGHLY HIGHLY recommend!